INFORMATION

FREQUENTLY ASKED QUESTIONS

LENSES

HOW DO I ADD MY PRESCRIPTION?
HOW LONG DO CUSTOM LENSES TAKE TO SHIP?
DO YOU HAVE TRANSITIONS® LENSES?
WHAT ARE BLUE LIGHT LENSES?
WHAT’S THE DIFFERENCE BETWEEN COLORIZED AND MIRROR?

Lucyd Lyte

HOW DO I PAIR MY BLUETOOTH GLASSES WITH MY DEVICE?
MY GLASSES AREN’T CHARGING, HELP!
WHAT ARE THE DIMENSIONS OF LUCYD LYTE?
WHAT IS INCLUDED IN LUCYD PRO INSURANCE?
CAN PEOPLE AROUND ME HEAR THE GLASSES?
DO YOUR GLASSES USE BONE CONDUCTION OR A SPEAKER?
WHAT IS THE WATERPROOF RATING OF LUCYD LYTE?

Orders & Returns

HOW DOES THE RETURN/EXCHANGE PROCESS WORK?
DO YOU OFFER PAYMENT PLANS? WHAT ARE MY PAYMENT OPTIONS?
DO YOU ACCEPT VISION INSURANCE?
CAN I CHANGE THE PRESCRIPTION ON AN ORDER?
HOW DO I ORDER WHOLESALE?
DO YOU OFFER ANY STUDENT/MILITARY DISCOUNTS?